Plans

Fire Stick Remote Not Working? Quick Fixes

A dead Fire Stick remote is usually batteries, pairing or a quick reset — not a broken device. Here is how to fix it.

Fire Stick Remote Not Working? Quick Fixes

A dead Fire Stick remote is usually batteries, pairing or a quick reset — not a broken device. Here is how to fix it.

Start with the basics

  1. Replace the batteries with fresh ones, making sure they are the right way around.
  2. Point the remote directly at the Fire Stick with no objects in the way.
  3. Wait a few seconds after a button press — an unresponsive remote is often just a low battery.

Re-pair the remote

Hold the Home button for about ten seconds. The Fire Stick looks for the remote and re-pairs it. If that does not work, unplug the Fire Stick for 30 seconds, plug it back in, and try again.

Use the Fire TV app as a backup

Download the official Fire TV app on your phone — it works as a remote over Wi-Fi. It is also a quick way to test whether the problem is the physical remote or the stick itself.

When to replace it

If a fresh remote pairs and works but the old one stays dead after new batteries and re-pairing, the remote has failed. Replacements are inexpensive and pair in seconds.

Need a hand setting this up?

Send a photo of your screen by message and we'll walk you through it.

Get setup help